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Working at a company’s front desk requires strong soft skills and a few easy-to-learn technical skills. If you have excellent customer service and organisational skills, here’s what you need to know about writing a front desk CV that works for you.
“Front desk” is a term that can include a variety of different people. Here are a few job titles that can use front desk CVs.
Generally, front desk jobs are going to be tasked with customer satisfaction because you’re typically the first person that people see when they walk into a company building.
When you’re writing a front desk CV, it’s important that you fill it with all the elements that a hiring manager is expecting from you. Here’s what to know about each section of the CV.
The first section will be your professional summary or career objective. This section is a two to three sentence paragraph at the very top of the CV that goes over your history as a whole and discusses your best skills and qualifications. A professional summary simply goes over top career achievements and skills. A career objective includes what your career goals are, and is better suited for first-time job seekers.
Your skills section should include a number of skills relevant to the position at the front desk. Receptionist CV samples that you check for skills might include these bullet points:
As a front desk worker, you’ll need both hard skills and soft skills for the best results.
Your work experience section needs to include all relevant experience from the last ten years. This may include other jobs where you’ve worked in a reception area or simply jobs where you had to rely strongly on interpersonal skills. Additionally, you can include internships, part-time jobs, and volunteer work.
The education section for front desk applicants may be extensive or less so, depending on the exact position. If you have any awards or have earned a diploma you can list them here. If you have more than that — for example, a college degree or a trade school licence you received after going through a training school — list those achievements instead. If you have any degrees from university, list them prominently in your education section.
It’s always a good idea to submit a cover letter with any CV. A cover letter allows you to talk about your skills and past experiences, catching the eye of the recruiters you send in your application. Plus, it allows you to ask directly for a job interview, which may make it more likely that the hiring manager will contact you for an interview, and it overall shows that you care about the job for which you’re applying. Use the cover letter builder at CVHelp to craft your cover letter more effectively.
A front desk job is one of the best jobs to apply to if you have no experience, and it’s common for people looking into a career change to apply for these types of jobs. Most of the time, you don’t need years of experience to get a front office desk; you just need to know how to talk to people. If you don’t have a lot of work experience, then focus on your interpersonal skills and other useful abilities.
Yes. When you apply to a new job posting, even if it’s the same job title, you should go through your CV and change things up a little bit. One of the best examples of this practise is in CV keywords. CV keywords are terms that a hiring manager will put into the job listing to reflect what they’re looking for in a candidate (e.g., particular skills or requirements needed for the job). Addressing these terms through your CV and cover letter will help you create the best front desk receptionist CV for every job.
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