Front desk CV examples to help you succeed this year

Working at a company’s front desk requires strong soft skills and a few easy-to-learn technical skills. If you have excellent customer service and organisational skills, here’s what you need to know about writing a front desk CV that works for you.

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“Front desk” is a term that can include a variety of different people. Here are a few job titles that can use front desk CVs.

• Receptionists
• Administrative assistants
• Desk clerks
• Medical office management
• Office administration positions

Generally, front desk jobs are going to be tasked with customer satisfaction because you’re typically the first person that people see when they walk into a company building.

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When you’re writing a front desk CV, it’s important that you fill it with all the elements that a hiring manager is expecting from you. Here’s what to know about each section of the CV.

Professional summary or career objective

The first section will be your professional summary or career objective. This section is a two to three sentence paragraph at the very top of the CV that goes over your history as a whole and discusses your best skills and qualifications. A professional summary simply goes over top career achievements and skills. A career objective includes what your career goals are, and is better suited for first-time job seekers.

Skills

Your skills section should include a number of skills relevant to the position at the front desk. Receptionist CV samples that you check for skills might include these bullet points:

• Interpersonal abilities
• Communication skills
• Microsoft Office Suite
• Data entry skills
• Ability to work a multi-line phone system
• Multitasking skills
• Ordering office supplies
• Time management
• General administrative tasks
• Answering phones
• Faxing over authorisations
• Managing credit card purchases
• Problem-solving 
• Providing exceptional customer service
• Organisational skills
• Scheduling appointments and bookings

As a front desk worker, you’ll need both hard skills and soft skills for the best results.

Work Experience

Your work experience section needs to include all relevant experience from the last ten years. This may include other jobs where you’ve worked in a reception area or simply jobs where you had to rely strongly on interpersonal skills. Additionally, you can include internships, part-time jobs, and volunteer work.

Education

The education section for front desk applicants may be extensive or less so, depending on the exact position. If you have any awards or have earned a diploma you can list them here. If you have more than that — for example, a college degree or a trade school licence you received after going through a training school — list those achievements instead. If you have any degrees from university, list them prominently in your education section.

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• When creating your skills list, add skills you’ll use on a daily basis. These are typically your strongest skills and skills that help you craft a more effective CV.
• Don’t downplay your own achievements. Be proud of your achievements and list them throughout the CV while also being honest.
• Use the CVHelp CV builder to write your actual CV. That way, you have a great CV template to build off and don’t have to worry about small elements like font size and layout.

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