Effective Date: January 28, 2021
If you have questions or concerns please write us an email to: email@example.com or call us:
United Kingdom 0808 234 7341
We collect the following personal information when you use the Site
You can browse the Site without telling us who you are or revealing any personal information (i.e., name, email address, phone number, mobile telephone number, credit card information, physical contact information) about yourself. If you register for an account with us or use some of our products and services you choose to give us your personal information and are not anonymous to us. When you register an account or use our products and services, create a profile, create a resume, search purchase products, or otherwise engage with our Site, you may provide personal information. Personal information is only associated with your account/profile when you sign in as a registered user. With your consent, your email account messages may be reviewed by us.
You may give us your personal information so we can respond to your questions and requests as well as send you newsletters and other communications you request. Details of how you can opt-out of receiving any communications from us are detailed in the section headed Accessing, reviewing and changing your personal information below.
We may offer sign-on services that allow you to use third-party login credentials to access the Site. We also may offer services that allow you to share information with third-party social media websites such as Facebook, Google Plus, Twitter, and others.
From time to time you may choose to submit personal information about other people to invite them to join CVHelp. Inviting friends is always optional.
The information we collect may be combined with information from outside public records (e.g., demographic information, navigation information, additional contact information) that we have acquired in accordance with the law.
The posting sections of the Site give you an opportunity to provide us with information regarding yourself (e.g., education level, degree or career course of interest, career objectives, employment history, resume, job descriptions) or opinions and reviews of our products and services. Also your profile may contain a photograph or other information that identifies you. In addition, the content you post, and recommendations you make may provide information about your beliefs to us.
When you visit our Site, we collect usage information sent to us by your computer, mobile, or other access device that tells us how you are using the Site including video-viewing ("usage information"). We use tracking technologies (including cookies, flash cookies, web beacons/GIFs, embedded scripts) to collect usage information. We may use tracking technologies for a variety of purposes, including:
Operationally-Necessary. We may use tracking technologies required for system administration, to prevent fraudulent activity, improve security or allow you to make use of shopping cart functionality. We are not required to obtain your consent to tracking technologies that are operationally necessary.
Functionality-Related. We may use tracking technologies to tell us, for example, whether you have visited the Site before or if you are a new visitor and to help us identify the features in which you may have the greatest interest.
Targeting-Related. We may use tracking technologies to deliver content, including ads, relevant to your interests on our online service and third-party sites based on how you interact with our advertisements or content as well as track the content you access (including video viewing). Further information on this, and your opt-out choices, is below.
We may also collect password information from you when you log in, as well as computer and/or connection information. During some visits we may use software tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information.
We want to be clear how we use your personal information and the manner in which this information is retained.
We retain personal information for as long as it is necessary to fulfill the purpose(s) for which it was collected and to comply with the applicable laws and you consent to such purpose(s) remains valid after termination of our relationship with you. You consent to our retention of your video viewing tracking data for as long as permissible under applicable law – up to one year after you close your account or otherwise withdraw consent for video tracking.
The information that you provide to CVHelp might be shared with:
We do not sell or rent your personal information to third parties for their marketing purposes without your consent. We may combine your information with information we collect from other companies and use it to improve and personalize the Site. If you do not wish to receive marketing communications from us, you can indicate your communications preference within the direct communication from us or through your account/profile settings. You may not opt-out of administrative emails (for example, emails about your transactions or policy changes) or promotional messages by clicking the "My Account" tab and clicking the "My Settings" and "Preferences" tabs. You may also click the unsubscribe link in the footer of any email or newsletter you receive for your registered account.
Registered members can review and change personal information at any time by accessing their accounts on the Site (through My accounts and My settings). You should promptly update your personal information if it changes or becomes inaccurate. We may retain some information from closed accounts so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our User Agreement, or take other actions permitted by law. Likewise, if your account or membership is terminated or suspended, we may maintain some information to prevent re-registration. For non-registered members, you may update or request to access your personal information by contacting us as set forth in the How to Contact us section below.
We will endeavor to comply with your requests as soon as reasonably possible but please note that changes requested of us may not be effective immediately. Unless required by law, we are not responsible for informing third parties (including without limitation our third party service providers, potential employers, job-posting sites you authorize us to contact on your behalf, or strategic or marketing partners) with whom we have already shared your information of any changes requested pursuant to this section, or for removing information from or causing information to be removed from the databases or records of such entities.
CVHelp has in place several measures to safeguard your personal information against loss, misuse, unauthorized access, disclosure, copying, use or alteration. For example, we use firewalls, data encryption and physical access controls to our data centers and information access authorization controls.
CVHelp is not for use by anyone under the age of 13. However, if local laws provide for an alternative minimum age for CVHelp to lawfully provide the services in the Site to you, then that shall apply as the applicable minimum age. We do not knowingly collect personal information via our websites, applications, services, or tools from users under the age of 13 or the age of majority in your jurisdiction.
If you are a minor and want to remove the information you posted to the Site, please contact us via the email or mailing address listed in Contact us section. Removal of the information you posted does not ensure its complete or comprehensive removal.
Tracking technology used to enhance your online experience.
When you visit the Site, we and our business partners may use tracking technologies to enhance your online experience or customize our offerings. A few additional important things you should know about our use of tracking technologies (cookies):
Special section that only applies to California residents (“California users” in this section).
The CCPA requires that we provide certain information to California users about how we handle certain personal information that we have collected. Pursuant to the CCPA, “personal information” is any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, including the categories identified below to the extent they identify, relate to, describe, are capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer or household.
The items below are the categories of personal information that we may collect and disclose for a business purpose, these items do not address or any information herein provided to not address our handling of personal information that may be subject to an exemption under Section 1798.145 (c) through (f) of the CCPA.
Pursuant to the CCPA, companies are prohibited from discriminating against California users that exercise their rights under the CCPA. The CCPA imposes requirements on any financial incentives offered to California users in connection with their personal information. Businesses may offer different prices, rates, or quality of goods or services only if the difference is reasonably related to the value of the consumer’s data.
You can submit a copy, deletion and right-to-know request online by sending a request by clicking this link, by sending an email to firstname.lastname@example.org, or by contacting us at the toll-free number in Contact us.
This section only applies to users that are residents in any country within the European Economic Area.
CVHelp complies with the General Data Protection Regulation (“GDPR”). Therefore, CVHelp represents to all European data subjects their respective data privacy rights, to the extent applicable, which include: (i) right to rectify inaccurate data in connection to your account; (ii) right to erasure or deletion of your personal information; (iii) right to restrict CVHelp's processing of your personal information; (iv) right of data portability; and (v) right to object. You can exercise any of these rights by clicking here or by sending us an email to email@example.com. In order to safeguard your personal information from unauthorized access, we may ask that you provide sufficient information to identify yourself prior to providing access to your personal information.
Sometimes CVHelp will not be able or obliged to comply with part or all of your individual requests. Please be aware that we have the right to refuse and/or charge a monetary fee for requests which are unfounded or excessive. If you have unresolved concerns, you have the right to complain to an EU Supervisory Authority.