Effective Date: January 28, 2021

This Privacy Policy explains RBK Global GmbH (B199217) and Introblast LLC (588752) services, provided through (collectively referred to as “CVHelp"), online information practices and the choices you can make about the collection and use of information you submit or we collect through our website, and our other related mobile websites, mobile applications ("mobile apps"), services, tools, and other applications (the "Site").The Site is owned and operated by CVHelp.

If you have questions or concerns please write us an email to: or call us:
United Kingdom 0808 234 7341

By using the Site you expressly consent to the practices described in this privacy policy ("Privacy Policy") and the User Agreement. CVHelp provides an online destination for help with resumes, cover letters, important career decisions and more! We do not guarantee employment for any user of this Site. Nor do we guarantee that any employer will find qualified candidates through this Site.

For the purposes of this Privacy Policy, "personal information" means information about an identifiable individual. When you use the Site, you are contracting with CVHelp. If you reside outside of the United States CVHelp is your data controller. By using the Site, you expressly consent to our collection, use, disclosure, and retention of your personal information as described in this Privacy Policy.

Privacy Policy Summary

Your privacy is very important to the CVHelp. The Privacy Policy is divided up into five (5) key functions.


1. Information that we collect

We collect the following personal information when you use the Site

(a) Registration, product and account information

You can browse the Site without telling us who you are or revealing any personal information (i.e., name, email address, phone number, mobile telephone number, credit card information, physical contact information) about yourself. If you register for an account with us or use some of our products and services you choose to give us your personal information and are not anonymous to us. When you register an account or use our products and services, create a profile, create a resume, search purchase products, or otherwise engage with our Site, you may provide personal information. Personal information is only associated with your account/profile when you sign in as a registered user. With your consent, your email account messages may be reviewed by us.

(b) Information to respond to your requests

You may give us your personal information so we can respond to your questions and requests as well as send you newsletters and other communications you request. Details of how you can opt-out of receiving any communications from us are detailed in the section headed Accessing, reviewing and changing your personal information below.

(c) Social Media Information

We may offer sign-on services that allow you to use third-party login credentials to access the Site. We also may offer services that allow you to share information with third-party social media websites such as Facebook, Google Plus, Twitter, and others.

When you link your account or engage with our Site through third-party social media sites, you understand that you may be allowing us to have ongoing access to certain information stored on those social media sites (e.g., your social networking credentials, your public profile, friend list, photos, people you follow or who follow you, your email address, birthday, work history, education history, interests, current city, religious and political views, website, personal description, and likes, and your friends' birthdays, education histories, personal descriptions and likes). We may also receive other information (e.g., content viewed and information about the advertisements within the content you have been shown or may have clicked on, etc.) from your interaction with our Site. You agree that we may share your video viewing with or obtain information about your video viewing from analytics providers and advertising partners, third-party partners and social media sites for two years or until you withdraw your consent. The information we have access to from the third-party social services varies by service and is controlled by your privacy settings on that service and by your consent. Information that may be passed to analytics providers and advertising partners may be via cookies and tracking technologies. Please see our Cookie and Tracking Technologies Policy for information, including your choices in relation to some of these technologies. By associating an account managed by a third party with your CVHelp account and authorizing us to have access to this information, you agree that we may collect, use, and store information from these websites in accordance with this Privacy Policy.

(d) Information about others/Inviting Friends

From time to time you may choose to submit personal information about other people to invite them to join CVHelp. Inviting friends is always optional.

(e) Information from other Sources

The information we collect may be combined with information from outside public records (e.g., demographic information, navigation information, additional contact information) that we have acquired in accordance with the law.

(f) Information that you post on or through the Site

The posting sections of the Site give you an opportunity to provide us with information regarding yourself (e.g., education level, degree or career course of interest, career objectives, employment history, resume, job descriptions) or opinions and reviews of our products and services. Also your profile may contain a photograph or other information that identifies you. In addition, the content you post, and recommendations you make may provide information about your beliefs to us.

(g) Technical Usage Information

When you visit our Site, we collect usage information sent to us by your computer, mobile, or other access device that tells us how you are using the Site including video-viewing ("usage information"). We use tracking technologies (including cookies, flash cookies, web beacons/GIFs, embedded scripts) to collect usage information. We may use tracking technologies for a variety of purposes, including:

Operationally-Necessary. We may use tracking technologies required for system administration, to prevent fraudulent activity, improve security or allow you to make use of shopping cart functionality. We are not required to obtain your consent to tracking technologies that are operationally necessary.

Performance-Related. We may use cookies or other tracking technologies to assess the performance of the online services, including as part of our analytic practices to improve the content offered through the online services.

Functionality-Related. We may use tracking technologies to tell us, for example, whether you have visited the Site before or if you are a new visitor and to help us identify the features in which you may have the greatest interest.

Targeting-Related. We may use tracking technologies to deliver content, including ads, relevant to your interests on our online service and third-party sites based on how you interact with our advertisements or content as well as track the content you access (including video viewing). Further information on this, and your opt-out choices, is below.

We may also collect password information from you when you log in, as well as computer and/or connection information. During some visits we may use software tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information.

Our goal is to collect and use only that information that we think is required for our legitimate business interests, in order to better understand your interests and improve your experience of using the Site. You consent to our tracking of your video viewing through the Site for up to two years or third party social media. To learn more about how we use tracking technologies and cookies, see Section 5 of this Privacy Policy and click here.

2. Use and retention of personal information

We want to be clear how we use your personal information and the manner in which this information is retained.

(a) Use and retention

(b) Who We Share Information With

The information that you provide to CVHelp might be shared with:

(c) Communication Preferences and Marketing (Opt out)

We do not sell or rent your personal information to third parties for their marketing purposes without your consent. We may combine your information with information we collect from other companies and use it to improve and personalize the Site. If you do not wish to receive marketing communications from us, you can indicate your communications preference within the direct communication from us or through your account/profile settings. You may not opt-out of administrative emails (for example, emails about your transactions or policy changes) or promotional messages by clicking the "My Account" tab and clicking the "My Settings" and "Preferences" tabs. You may also click the unsubscribe link in the footer of any email or newsletter you receive for your registered account.

(d) Third parties

As an offer to our visitors CVHelp may provide links to third party websites and some products and services that we offer may share information with third party sites for your job search. Be sure to familiarize yourself with any third-party website’s privacy policy before providing personal information, we are not responsible for their privacy practices or the content of third-party sites.

For more information about the use of cookies and similar technology on our online services, please review this Privacy Policy and our Tracking Technologies Policy. .

3. User Choices and Obligations

(a) Accessing, reviewing and changing your personal information

Registered members can review and change personal information at any time by accessing their accounts on the Site (through My accounts and My settings). You should promptly update your personal information if it changes or becomes inaccurate. We may retain some information from closed accounts so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our User Agreement, or take other actions permitted by law. Likewise, if your account or membership is terminated or suspended, we may maintain some information to prevent re-registration. For non-registered members, you may update or request to access your personal information by contacting us as set forth in the How to Contact us section below.

We will endeavor to comply with your requests as soon as reasonably possible but please note that changes requested of us may not be effective immediately. Unless required by law, we are not responsible for informing third parties (including without limitation our third party service providers, potential employers, job-posting sites you authorize us to contact on your behalf, or strategic or marketing partners) with whom we have already shared your information of any changes requested pursuant to this section, or for removing information from or causing information to be removed from the databases or records of such entities.

(b) Security

CVHelp has in place several measures to safeguard your personal information against loss, misuse, unauthorized access, disclosure, copying, use or alteration. For example, we use firewalls, data encryption and physical access controls to our data centers and information access authorization controls.

4. Important information

(a) Children's privacy

CVHelp is not for use by anyone under the age of 13. However, if local laws provide for an alternative minimum age for CVHelp to lawfully provide the services in the Site to you, then that shall apply as the applicable minimum age. We do not knowingly collect personal information via our websites, applications, services, or tools from users under the age of 13 or the age of majority in your jurisdiction.

If you are a minor and want to remove the information you posted to the Site, please contact us via the email or mailing address listed in Contact us section. Removal of the information you posted does not ensure its complete or comprehensive removal.

(b) International Transfer

CVHelp operates internationally, and we have various computer systems that are currently based globally. This Privacy Policy notifies you that your personal information may be stored and processed in the U.S. and elsewhere by us, our affiliates or an unaffiliated service provider. Hence, not all privacy regulations will offer the same level of protection as in other parts of the world, such as the European Union. By creating an account with us you are authorizing the collection, storage and/or processing of your personal information and use of tracking technologies/cookies in the United States and other countries.

(c) Notification regarding updates to this Privacy Policy

From time to time, we may update this Privacy Policy. The Privacy Policy posted at any time via this Site shall be deemed to be the Privacy Policy then in effect. You agree that we may notify you about material changes in the way we treat personal information by placing a notice on the Site. You should check the Site frequently for updates.

5. Tracking Technologies (Cookies)

Tracking technology used to enhance your online experience.

(a) Tracking Technologies (Cookies)

When you visit the Site, we and our business partners may use tracking technologies to enhance your online experience or customize our offerings. A few additional important things you should know about our use of tracking technologies (cookies):

For more information about the use of cookies and similar technology on our online services please review this Privacy Policy and our Tracking Technologies Policy.

6. Notice to California Residents

Special section that only applies to California residents (“California users” in this section).

(a) The California Consumer Privacy Act (“CCPA”)

The CCPA requires that we provide certain information to California users about how we handle certain personal information that we have collected. Pursuant to the CCPA, “personal information” is any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, including the categories identified below to the extent they identify, relate to, describe, are capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer or household.

(b) California Users' Rights and Restrictions on Particular Business Practices

(c) Categories of Personal Information

The items below are the categories of personal information that we may collect and disclose for a business purpose, these items do not address or any information herein provided to not address our handling of personal information that may be subject to an exemption under Section 1798.145 (c) through (f) of the CCPA.

(d) Incentives and Discrimination

Pursuant to the CCPA, companies are prohibited from discriminating against California users that exercise their rights under the CCPA. The CCPA imposes requirements on any financial incentives offered to California users in connection with their personal information. Businesses may offer different prices, rates, or quality of goods or services only if the difference is reasonably related to the value of the consumer’s data.

(e) Submitting Requests

You can submit a copy, deletion and right-to-know request online by sending a request by clicking this link, by sending an email to, or by contacting us at the toll-free number in Contact us.

7. Notice to Residents of Countries in the European Economic Area

This section only applies to users that are residents in any country within the European Economic Area.

CVHelp complies with the General Data Protection Regulation (“GDPR”). Therefore, CVHelp represents to all European data subjects their respective data privacy rights, to the extent applicable, which include: (i) right to rectify inaccurate data in connection to your account; (ii) right to erasure or deletion of your personal information; (iii) right to restrict CVHelp's processing of your personal information; (iv) right of data portability; and (v) right to object. You can exercise any of these rights by clicking here or by sending us an email to In order to safeguard your personal information from unauthorized access, we may ask that you provide sufficient information to identify yourself prior to providing access to your personal information.

Sometimes CVHelp will not be able or obliged to comply with part or all of your individual requests. Please be aware that we have the right to refuse and/or charge a monetary fee for requests which are unfounded or excessive. If you have unresolved concerns, you have the right to complain to an EU Supervisory Authority.

Lastly, providing your information to us is voluntary, but it can impact our ability to offer the Service to you. For more information about the use of cookies and similar technology on our online services, please review this Privacy Policy and our Tracking Technology Policy.

How to Contact Us

If your questions were not adequately answered in this Privacy Policy you may email CVHelp at or by using the Contact us form on the Site. You may also contact us by writing to our office at RBK Global GmbH, General-Guisan-Strasse 6, 6300 Zug, Switzerland.