Cookies and Tracking Technologies Policy

By using or accessing CVHelp and our other related mobile Sites, mobile applications (“mobile apps”), services, tools, and other applications (collectively the “Sites”), you agree to CVHelp’s use of Cookies and Tracking Technologies as outlined below. CVHelp along with third party partners and vendors, uses a variety of technologies to learn more about how people use our Site. You can find out more about these technologies and how to control them in the information below. This policy forms part of the Merchant Privacy Policy available here.


a)“Cookies”. A cookie (sometimes referred to as local storage object or LSO) is a data file placed on a device. Cookies can be created through a variety of web-related protocols and technologies, such as HTTP (sometimes referred to as “browser cookies”), HTML5, or Adobe Flash. We use tracking technologies (including cookies, flash cookies, web beacons/GIFs and embedded scripts) to collect usage information. We may use tracking technologies for a variety of purposes, including:
  • Strictly necessary. We may use cookies/tracking technologies required for system administration, to prevent fraudulent activity, improve security or allow you to make use of shopping cart functionality. We are not required to obtain your consent to cookies that are strictly necessary.
  • Analytics and performance related. Evaluate our Site’s effectiveness and to improve your experience when you visit it. Cookies are not used by us to identify who you are or send you targeted advertising. For example, we may use cookies/tracking technologies to do any of the following:
    • to determine the number of visitors to our Site and to identify how visitors move around the Site and, in particular, which pages they visit. This allows us to improve our website and our services;
    • to determine from where in the world our website is being visited so that we can ensure sufficient coverage; and
    • to collect information, where available, about your computer or mobile device for system administration purposes, such as your IP address, operating system and browser type.
  • Functionality related. For example, we may use tracking technologies to identify if you are a new visitor or not and what are some of your interests.
  • Targeting related.Tracking technologies will help us deliver relevant content to your interest in our Site and third party sites, that will be based on the interactions you have with our advertisements, content and the content you access, this includes the videos you see. Further information on this, and your opting-out choices, is below.
b) When you log in we may collect your password and computer and/or connection information. There will also be some instances in which we will use some software tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information. c) Our goal is to collect and use only that information that we think is required for our legitimate business interests, in order to better understand your interests and improve your experience of using the Site. d) Your use of our services indicates your consent to such use of Cookies and Tracking Technologies. For further information about our use of cookies and your opt-out choices, see Section 3 bellow. See here for examples of each type of cookies/tracking technologies used on the Site.


Merchant uses Google Analytics session cookies to provide meaningful reports about Site visitors. Google Analytics cookies do not collect personal information about Site visitors. Cookies set via our website include those listed below in Section 3. A few additional important things you should know about our use of tracking technologies (cookies):
  • We offer certain features that are available only through the use of tracking technologies.
  • We use both session and persistent tracking technologies. Tracking technologies (e.g., cookies) can either be persistent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). You are always free to decline tracking technologies if your browser permits, although doing so may interfere with your use of the Site. Refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling tracking technologies such as cookies.
  • We encode and protect the tracking technologies that Merchant sets, so that only we can interpret the information stored in them.
  • You may encounter tracking technologies/cookies from our third party service providers, that we have allowed on our site that assist us with various aspects of our web site operations and services, such as Google Analytics.
  • You also may encounter tracking technologies from third parties on certain pages of the websites that we do not control and have not authorized. (For example, if you view a web page created by another user, there may be a cookie placed by that web page).


When you accessed this Site, cookies or other tracking technologies were sent to your web browser and stored on your computer or mobile device. In the European Union we will provide you with a pop up consent notice. If you wish to restrict, remove or refuse to accept cookies that are set by any website (including this Site), you can do this through the browser settings for each browser that you use to access the Internet. The Help function within your browser should tell you how to do so.

The following third parties that collect information from you on our Site have given us notice that you may obtain information on their policies and practices and, in some instances, opt out of certain of their activities, as follows:

For further information about how to restrict, remove and refuse to accept cookies, visit or Note, however, we are not responsible for the effectiveness of any such opt-out options. Note also that in some cases, restricting, removing or refusing to accept cookies may reduce the functionality of, or prevent access to, this and other websites. PLEASE ALSO NOTE: We are not responsible for third-party policies or practices. We try to keep this information current, and will add to and subtract from the charts above as appropriate, but it is provided as a courtesy and may not be current or accurate. Please contact the applicable third parties regarding their privacy and data security policies and practices.


Web Beacons Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our online service’s pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a page or e-mail can act as a web beacon.

Clear gifs Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to HTTP cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence.

Embedded Script An embedded script is programming code that is designed to collect information about your interactions with the online service, such as the links you click on. The code is temporarily downloaded onto your device from our web server or a third-party service provider, is active only while you are connected to the online service, and is deactivated or deleted thereafter.


For any queries in relation to this Cookie and Tracking Technologies Policy, please contact us at or write to RBK Global GmbH, General-Guisan-Strasse 6, 6300 Zug, Switzerland.