Stunning debt collector CV examples for this year

Debt collection is a fast-paced job that requires excellent communication skills. Use these tips and examples to write a debt collector CV.

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Table of Contents

  1. Debt collector CV examples
  2. What to highlight in a debt collector CV
  3. Structure of a debt collector CV
  4. Do’s and don’ts for a debt collector CV
  5. FAQ: Debt collector CV

Debt collector CV examples

Debt collection requires making payment arrangements and settling outstanding debts while maintaining calm and respectful relations with debtors. This is why recruiters are looking for a specific kind of person. 


What to highlight in a debt collector CV

When you write your professional CV to submit for a bill collector job description, you will need to show the hiring manager that you are reliable, honest, and not easily intimidated. This kind of role requires someone who has great communication skills, especially when dealing with a stressed or aggressive debtor.
 
During the collection process, you may have to deal with people who simply cannot pay and those who don’t want to. This means that you will need to be capable of assessing a debtor’s means and helping them to create an effective payment plan. As such, the best CV for this kind of role displays relevant experience and a steady, calm personality with strong interpersonal and critical thinking skills.

Structure of a debt collector CV

Whether you use the CVHelp CV builder or you write your CV manually, the perfect CV should contain these sections. 
 
Header
Your CV header should include your contact information: your full name, email address  and phone number, as well as links to professional social media such as your LinkedIn profile. 
 
Professional summary or career objective
Directly underneath your CV header, you should have either a professional summary or a career objective statement. A professional summary statement summarises the most relevant certifications, skills, and achievements you have. This means that a summary statement is best for those with many years of experience. In contrast, a career objective is a statement of your career goals and intentions. This means that it is best for those who do not have a lot of work experience.
 
Skills
Whether you are applying for an entry-level role or a team leader position, you will need a robust CV skills section. Here are some examples of skills that you can list on a debt collector CV. 
  • Customer service skills
  • Interpersonal skills
  • Time management
  • Payment plan creation 
  • Repayment feasibility assessment
  • FDCPA knowledge
  • Conflict resolution
  • Accounts receivable 
  • Organisational skills
  • Problem-solving skills
  • Skip tracing
  • Knowledge of state laws
  • Multitasking

Work history

Your professional experience section should be presented in reverse-chronological order and contain up to 10 years of work history. Include your job title, employment dates, and some examples of major achievements and successes in that role, such as helping to create payment plans for delinquent accounts. 
 
Education
Most collection agencies will prefer you to have at least your GCSEs. List your most advanced academic achievements. Remember that business or accounting certifications or qualifications are also useful.


Do’s and don’ts for a debt collector CV

If you want to polish this basic CV structure, here are simple tips you should consider to stand out from the crowd. 

DO

  • Use debt collector CV samples

Reading appropriate CV examples before writing your CV can be very helpful. The right CV sample can show you just what qualifications, certifications, and skills are considered top-level in this industry. 

  • List relevant experience

If you have not worked in debt collection before but can port over transferable skills from other job experiences, emphasise them in your CV. For instance, if you have experience as a call centre dialer, you should list this, as the same skills used to communicate and resolve conflict when dialers make contact about past due accounts can be useful when collecting debts in person. Any customer service experience can be beneficial to a debt collector’s CV. 

  • Be specific 

When you provide examples of your achievements, use specific metrics, such as percentages, to help hiring managers to understand exactly what you are trying to tell them. For example, say “Increased debtor repayment by 30% through a system of follow-up phone calls” rather than “I have a strong track record of successful debt collection.” 

DON’T

  • Give borrower details

While it can be helpful to use a case study in your CV to show recruiters how you approach collection efforts, it should go without saying that you should not name debtors. Instead, give a general idea of the case, the resolution and whether the debtor stuck to the agreed plan and paid on time.

  • Use inappropriate CV templates

The right debt collector CV template will impress hiring managers with a professional and clean-cut appearance, but the wrong template could go against you. Stay away from creative templates that go overboard on graphic design elements. 

  • Use more than one page 

A CV should be a single-page snapshot of what makes you best for the job description you are applying for. Unless you’re applying for a job that demands an extensive work history section, stick to this single-page layout as it will make your CV more friendly for applicant tracking systems (ATS) and easier for recruiters to scan.

FAQ: Debt collector CV

Q: Do I need to include a cover letter for a debt collector job application?

Yes. You should include a cover letter for every job application that you submit. If you want to make a really strong impression on a hiring manager, use a cover letter builder to match your cover letter and CV templates.

Q: How can I write a debt collector CV with limited work experience?

Debt collection is a challenging industry if you are young or have limited experience. This is because some debtors can be unpredictable and hard to manage. If you lack direct work experience in bill collection, focus on your experiences in related industries, such as security. If you have no such experience, focus on customer service experience with particular emphasis on conflict resolution.

Q: How do I change my debt collector CV to apply to different jobs?

If you have years of experience as a debt collector, you will have plenty of transferable skills in areas such as attention to detail and customer service. If you want to move into another industry, start by reading the job description you want to apply for, and highlight the areas in which your experience and skills overlap with the needs of the job posting. Then emphasize those experiences and skills in your CV.

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